Privacy Policy

Last updated: December 2025

Healthier Homes Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website https://healthierhomes.co.uk or contact us.

If you have any questions about this policy or how we handle your data, please contact us using the details below.

Who We Are

Company name: Healthier Homes Ltd
Website: https://healthierhomes.co.uk
Email: info@healthierhomes.co.uk
Address: Unit 150 Hayley Court, Linford Wood, Milton Keynes, MK14 6GD

For the purposes of data protection law, Healthier Homes Ltd is the “data controller”.

What Information We Collect

We may collect and process the following types of personal data:

Information You Provide to Us

• Name

• Email address

• Phone number

• Address or postcode

• Details about your property or enquiry

• Any other information you choose to send us through contact forms, email, or phone

Information We Collect Automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages you visit and how you use the site

• Referral source (how you found our website)

This information is collected using cookies and similar technologies.

How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes or services

• Communicate with you about our services

• Improve our website and user experience

• Manage our business operations

• Comply with legal or regulatory obligations

We only use your data where we have a lawful basis to do so.

Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission

• Contract – where processing is necessary to provide a service

• Legal obligation – where we must comply with the law

• Legitimate interests – where processing is necessary for our business and does not override your rights

Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website works.

For more information, please see our Cookie Policy (if applicable).

How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

We only keep your data for as long as necessary for the purposes it was collected, or to meet legal requirements.

Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Trusted service providers who help us operate our website or business

• Professional advisers such as accountants or legal advisers

• Authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

Your Data Protection Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Object to or restrict how we process your data

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Healthier Homes Ltd
Email: info@healthierhomes.co.uk
Address: Unit 150 Hayley Court, Linford Wood, Milton Keynes, MK14 6GD